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Media Wall Street Report
By: Jack Myers
The shortened Thanksgiving trading week was a busy one for the media industry, with active news for Meredith Corp., Facebook, Nielsen, TiVo, Pandora, Microsoft, Yahoo, Endemol, Time Warner, Sony and a big management shake-up at News Corp. Deutsche Bank's Matt Chesler believes Meredith can unlock value from its strong brands, increased revenue opportunities from tablets, and potential strategic partnerships. As reported originally in Jack Myers Media Business Report, Facebook is going to try its hand at a mobile phone, developed by HTC and code-named "Buffy". Facebook is also moving forward with a “huge” IPO. Watch this week’s Jack Myers Video Media Business Report here.
When Customers Attack. Comments & The Web. - Steve Rosenbaum
By: Steve Rosenbaum
The thing about customer service is that we've all had experiences where something didn't work out quite right. The first thing we wonder - is it us? Did we do something wrong that engendered a bad customer experience? The next thing we wonder - maybe it's an isolated experience? Perhaps it's just one bad sales person, or a day of too many issues that pushed the shop over the edge.
Management Lessons From Disney/ESPN - Charlie Warner
By: Charlie Warner
This past week Disney and ESPN announced that ESPN president George Bodenheimer would move up to Executive Chairman, and executive vice president for content, John Skipper, would become president of ESPN and co-chair of Disney Media Networks effective January 1, 2012. These moves are significant for several reasons.
I Want An iPad: How About A Nice Amazon Kindle Fire? - Shelly Palmer
By: Shelly Palmer
"Mom ... you bought me the wrong one!" Yep, that's the thing about kids and stuff. They know what they want. And, more importantly, they know what they don't want. According to Nielsen Media Research 44% of kids between the ages of 6 and 12 years old want an iPad 2. So, how about a nice Amazon Kindle Fire? After all, it's $300 cheaper and it does a lot of the same stuff. You can make this argument until you are blue in the face, but – after "death and taxes" there is now a third certainty ... "If you want an iPad, nothing else will do."