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Curious Thoughts from Curious Minds: This Could Change Everything - David Cohen - MediaBizBloggers

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Published: November 10, 2009 at 03:28 AM GMT
Last Updated: November 10, 2009 at 03:28 AM GMT

By David Cohen

Have you ever had a meeting with a potential business partner that rocked your world?

Something that called into question everything that you believed to be true?

I recently had one of those meetings and wanted to share it.

I have spent a good bit of time over the last few years working in an industry capacity, trying to make the "business of doing business" in the digital space more efficient. As Chair of the AAAA Interactive Marketing Committee and co-chair of "Project Reinvention" we have been working to identify the greatest areas of friction in the business and tackling the greatest areas of contention (revising the industry Terms & Conditions as an example).

After 15 years in the digital media business I can safely say that our industry is overly complicated. In order for us to truly scale our business it is critical that we make it easier to plan, buy and steward digital campaigns.

We certainly don't need any more Wall Street Journal articles on "Invisible Ads" or trade publications exposing the dangers of ad networks, click fraud, below the fold placements, etc. So, you can understand my dilemma after I met with RealVu last week. Part of me wanted to forget that the meeting ever happened. The other part of me thought that this little known Salt Lake City startup could change everything.

It would appear that (among other things) RealVu has developed a technology that allows them to identify when an online ad is "within the viewable area" of a user's screen, and for what duration. So, for ads that are run on a particular Web site that require a user to scroll "below the fold," their ad never gets requested until the user has scrolled to that part of the page. Makes sense, right? Pretty innocuous you say?

On average, across all placements that they have tracked – fully 50% of online ads are never viewed because they are outside of the user's viewable area. Say what?

Now, keep in mind this is a combination of all properties. Some long tail sites are poorly constructed and they may indeed have questionable motives, but this does include Top 100 properties as well. The number of ads that we are paying for that go unseen floored me.

In addition to making sure that an advertiser is only charged for an ad that is viewed by a user, hey are able to see how long the ad is viewed before it leaves the viewable area (another tab is opened in the browser, user scrolls down the page, etc.).

It is not inconceivable that this kind of data will drive the industry towards an entirely new buying mechanic. Only paying for the amount of time that an ad is viewed, and obviously not paying for ads that are not viewed at all. This may very well translate into a decrease in efficiency (or an increase in CPM), but it will be a far more accurate representation of true ad delivery. We are supposed to be the most measurable and accountable medium, right?

RealVu has reportedly signed a deal with MSNBC.com to start working with them to provide their service to advertisers. They also have been working with some of the leading industry bodies like the IAB and the Media Rating Council (MRC) to revisit some of the very foundations of our industry, like what qualifies as an ad impression.

I have no doubt that this will not be the last time we hear about this company nor the last time we discuss the potential to revise the currency of Internet display advertising. Might this be the catalyst the industry needs to galvanize around a new standard metric? Engagement, iGRPs, Brand minutes, involvement score – take your pick. The possibilities are as varied as they are exciting.

At the end of the day, if this new potential standard makes the business of doing business easier and more transparent, I believe it will be a giant step forward for the industry. It will set a new bar for accountability – one that will influence all communications channels, including the 800 lb. gorilla in your living room.

Remember folks, you heard it here first.

This could change everything.

David is EVP, US Director of Digital Communications, David’s central goal is to spearhead UM’s digital and alternative media offering across the US and to accelerate, integrate and intensify a digital best practice throughout the UM universe. David can be reached at david_cohen@universalmccann.com.

Read all David's MediaBizBloggers commentaries at Curious Thoughts from Curious Minds - MediaBizBloggers.

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Reader Comments(5)
David -

This sounds very similar to the way that MSFT's Massive Inc. unit sells/prices in-game advertising, based on how long the ad is in the viewable area with a timer that tracks cumulative exposure. I believe an ad has to be visible for a minimum cumulative time of 5 seconds or so before an advertiser "pays" for the impression. It would be interesting if they could track & report on how many competing ads were in the same viewable space.

Steve Patrizi
VP, Advertising Sales & Operations
LinkedIn Corp.
Posted at 06:07 AM on Nov 10, 2009 by Steve Patrizi
David,

Great post and could not agree more. It's critical that we move away from useless metrics (clicks), and instead, try and leverage newer engagement metrics that capture the ad's true value using time and interaction. The concept of "RealVu" is something we at Lotame are currently using, and have been using for the past 2 years, in addition to 14 other KPI metrics...that are layered with Audience Data.

(ie. Males, 18-24, soccer players, and have viewed a "sports" ad for an avg of 5min 32 sec, with a video completion rate of 79%, plus more...)

Glad to see we aren't the only ones in this space trying to move the needle here..

Well done..

Dan Reich
Director, Platform Solutions
Lotame Solutions
Posted at 08:44 AM on Nov 10, 2009 by Dan Reich
David might be one of the most insightful or at least bravest people in the entire digital industry to write about something so disruptive to business as usual in the digital advertising industry. I am the CEO of Realvu tm and I have been amazed by the reaction our technology has received by industry mavens to date. The Realvu technology makes it now possible to deliver content only when it is going to appear in the viewable area of a browser screen. This means that anything that does not appear in the viewable area will not be delivered and counted as viewed. There are at least 17 separate reason’s that ads do not appear in the viewable area of the screen and Realvu takes into account all of them by only counting content that appears for at least one second in the viewable area of a screen. This makes it 100% sure an advertiser gets what they pay for which is a viewed Ad . Billions of dollars are currently being spent on no show ads and everyone in the industry selling these no show Ads seem to think this is just fine. Hopefully now with the Media Rating Council certification coming this week Advertisers will have a way to certify they get what they agreed to pay for which is a viewed Ad . An impression is worth zero until it is viewed .

Brad Krassner
CEO Rich Media Worldwide/Realvu
Posted at 09:01 AM on Nov 10, 2009 by Brad Krassner
Not only disruptive but another nail in the display ad coffin. Most indicators point to display being almost invisible now...and page takeovers and jumping monkeys having a real hard time getting attention.
Was loosing patience with your article until you wrote... "Might this be the catalyst the industry needs to galvanize around a new standard metric? Engagement, iGRPs, Brand minutes, involvement score – take your pick."... I see this as all good news. Real people don't like this digital display ad world... has never really worked. We've built an ad industry around something people really don't want. Engagement advertising is just starting and we'll have a chance to create something people really like and actually is valuable for brands. Display will always be there... like outdoor... but let's put our energy to making real and measurable connection with people.
Posted at 02:36 PM on Nov 10, 2009 by tom troja
I don't think it changes everything. The mode of message delivery remains the same. For over 50 years, advertisers have been paying for eyeballs that never caughty a glimpse of their TV ad. More efficient buys may come of it or higher priced impressions.
Posted at 11:46 AM on Nov 13, 2009 by MediaEd